You will be responsible for the reception of a 24-room, 4-star chalet-hotel in Lavancher, ten minutes from Chamonix. As the first point of contact, you will welcome guests, provide information, mediate disputes—and ensure consistency between reception, the guest rooms, and the restaurant. The position requires autonomy: the hotel is small, and decisions are made quickly and on-site.
- Customer reception, departure and follow-up, in French and English.
- Management of reservations, room scheduling and availability.
- Cash handling, invoicing and cash register closing.
- Supervision and scheduling of the reception team.
- Daily connection with the floors, the restaurant and the spa.
- Handling customer feedback and special requests.
Supervisory agent — experience required in hotel reception.
- mutual
- Meals
- Continuous workdays, two consecutive days off
- Overtime hours compensated, meal allowance
- Accommodation not provided
Minimum 2 years in hotel reception, including initial experience in management or as a team leader.
- Fluent in French and English — a third language is a plus.
- Proficiency in hotel management software (PMS) and distribution extranets.
- A sense of service, calmness and diplomacy in the face of the unexpected.
- Rigorous invoicing and cash handling.